Engagement is lacking but why when it’s so easy?

Posted by admin on 5 June 2018 in Brand Advocates, Business, Communities, Customer Service, Facebook, Instagram, LinkedIn, Social Business, Social Engagement, Social Platforms, The Social Family | ∞

One thing that is becoming more and more apparent in the online world, is the complete lack of Engagement that is taking place in today’s world of Social Business and all the Applications that it contains. It is really interesting that when someone walks into our home, office, shop or say other type of business […]

Tags: Communication, Discussion, Engagement, Facebook, Feedback, Instagram, LinkedIn, Social Business, Social Engagement, Twitter

It’s not numbers – it’s engagement……

Posted by admin on 12 May 2016 in Branding, Business, Communities, Community Management, Customer Service, External Communities, Influencers, Instagram, Internal Communities, LinkedIn, Social Business, Social Engagement, Social Platforms, The Social Family | ∞

One of the things that we keep hearing about from people and companies, is we need followers and we say why? Their common answer is that “the more followers we have, the more business we will do due to them seeing our tweets and posts” – well the answer is NO! This may be controversial […]

Tags: Audience, Community, Connections, Digital, Emotion Likes, Engagement, External Community, Facebook, Family, Followers, Friends, Instagram, Internal Community, Likes, LinkedIn, Posts, Referral Marketing, ReTweets, Shares, Snapchat, Social, Social Communities, Social Community, Social Engagement, Tweets, Twitter, Word of Mouth, Word of Mouth Marketing

Are you shouting your story to an empty room?

Posted by admin on 21 March 2016 in Business, Communities, Community Management, Customer Service, External Communities, Internal Communities, Social Business, Social Engagement, The Social Family | ∞

The art of moving forward is to understand your audience But….the real question is…. Are you understanding them? One of the big main things that is really changing is the cycle of communication yet so many companies are not just grabbing this. If you are wanting to create an audience – whether they buy […]

Tags: email marketing, News, Newspapers, Radio, SEO, Social Business, Social Community, Social Engagement, Social Listening, Social Media, Social Selling, Social Strategy, Social Telling, Television, The Social Family, TV

Email – are you still using it and sending it correctly?

Posted by admin on 4 March 2016 in Branding, Business, Gary Vaynerchuk, Social Business, Social Engagement, Social Platforms, The Social Family | ∞

One of the things that we have been looking at is evaluating the emails we receive. The reason for saying that, is that we want to improve and delegate the emails in to an organised structure….thus improving the way we operate!! With us, we are big advocates of the Microsoft eco-system and see that […]

Tags: email, email marketing, emailmarketing, Gary Vaynerchuk, GaryVee, inbox, Jab, JJRH, junk, junk folders, Right Hook, spam, spam folders

Social Selling via your real Advocates and Ambassadors…..

Posted by admin on 29 February 2016 in Brand Advocates, Brand Ambassadors, Branding, Business, Communities, Customer Service, Influencers, Social Business | ∞

Are you in-housing or out-housing your branding and advocacy? One thing that is becoming apparent is the way the Brands seem to be focusing on Celebrities and the Media over Reality for promoting their brand. Is there a reason for this? Do the Brands feel that just because the Celebrities are seen with their product […]

Tags: Brand Advocates, Brand Ambassadors, Brand Testers, Branding, Celebrities, Cutie Pie, Digital, External Communtities, Family, Film Stars, Friends, Internal Communities, Jaguar, Pew Die Pie, Pop Stars, Product Testing, Range Rover, Social, Social Advocacy, Social Engagement, Social Selling, Sports Stars, TV Stars, YouTube, Zoella

Customer Service via Twitter?

Posted by admin on 27 February 2016 in Business, Communities, Customer Service, Social Business, The Social Family | ∞

We have seen both “Digital” and “Social” being a playground over the last 3-4 years and now 2016, will be the year of putting all that practice into reality. Twitter offers your company the opportunity to engage with both your clients and prospective clients whether it is good or bad. Used correctly, Twitter will be […]

Tags: Communities, Customer Service, CustomerService, External Communities, ExternalCommunities, Internal Communities, InternalCommunities, The Social Family, TheSocialFamily, Twitter

Co-Location Working – how it is a BIG bonus for you……

Posted by admin on 26 February 2016 in Business, Co-Location Working, Social Business, The Social Family | ∞

As we are starting to embrace more and more mobile working – this offers a great opportunity to network and grow your business with the use of co-location working. So, now as we are seeing companies looking to recruit not just locally but nationally, many companies normally embrace this via regional offices or more commonly, […]

Tags: CoLocation, Communites, External Communities, ExternalCommunities, Internal Communities, InternalCommunities, RemoteWorking, Social Business, Social Engagement, Social Selling, SocialBusiness, SocialEngagement, SocialSelling, Story Telling, StoryTelling, The Social Family, TheSocialFamily

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