Customer Service via Twitter?

Posted by admin on 27 February 2016 in Business, Communities, Customer Service, Social Business, The Social Family |

We have seen both “Digital” and “Social” being a playground over the last 3-4 years and now 2016, will be the year of putting all that practice into reality. Twitter offers your company the opportunity to engage with both your clients and prospective clients whether it is good or bad. Used correctly, Twitter will be […]

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Who is your real Influencer?

Posted by admin on 19 December 2015 in Influencers |

Recently we’ve been discussing this internally as we all have different backgrounds and views, thus, as a result, it allows us to have good hearty debates on our observations across all sectors of the business community. One thing that most of the conversations come back to, is about engagement and interaction. We all make a valid […]

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